Effective date: March 1, 2026
This privacy policy discloses the privacy practices for xrllc.com, which is operated by XR, LLC. This privacy policy applies solely to information collected by this website. It will notify you of the following:
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to answer a question, ship an order, etc.
Unless you ask us not to, we may contact you via email in the future to tell you about new services or changes to this privacy policy.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
This SMS Privacy Policy describes how XR, LLC collects, uses, and protects personal information when individuals communicate with us or opt in to receive text messages through our business messaging services.
"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).
"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
By providing your mobile phone number and opting in to receive SMS messages from XR, LLC, you consent to the practices described in this policy.
When you interact with our SMS messaging services, we may collect the following information:
The information collected through SMS communications may be used for the following purposes:
SMS communications from XR, LLC are used for legitimate business purposes and will not be used for unrelated marketing without explicit consent.
By submitting your phone number through our website, forms, or customer service interactions, you acknowledge and agree that:
Consent to receive SMS messages is not a condition of purchasing any goods or services.
You may opt out of receiving SMS messages from XR, LLC at any time.
To stop receiving messages:
After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
For assistance, contact our customer service department at:
Email: info@xrllc.com
Phone: (714) 847-9292
We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing purposes.
SMS information may be shared only with:
All service providers are required to protect personal information and use it only for the purposes specified.
We implement appropriate administrative, technical, and organizational safeguards to protect SMS communications and associated personal data from unauthorized access, disclosure, or misuse.
While we take reasonable steps to protect personal information, no electronic communication method can be guaranteed to be completely secure.
associated records may be retained for:
Retention periods are determined based on operational needs and applicable laws.
Our SMS services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
We may update this SMS Privacy Policy periodically to reflect changes in our business practices, legal requirements, or messaging services.
Updates will be posted on our website with the revised effective date.
Our Privacy Policy may change from time to time, and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (714) 847-9292, email info@xrllc.com, or mail:
Customer Service
Attn: Privacy
15251 Pipeline Ln
Huntington Beach, CA 92649